search cancel

Key Performance Indicators and Device Metrics are missing for all devices in Operator Console of UIM 20.3

book

Article ID: 202882

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Key Performance Indicators and Device Metrics are missing for all devices in Operator Console, when looking at a device via group or inventory in UIM 20.3

Environment

UIM 20.3
cabi_external 4.20
cabi Jasperreports servers 7.1.1

Resolution

This can happen if uim_core_dashboards_pack, 2.46 has been installed to the cabi_external robot. This version is not compatible with cabi Jasperreports servers 7.1.1. To resolve the problem. Install uim_core_dashboards_pack, 2.45 to the cabi_external robot.

Attachments