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Strange behavior is seen in Web UI after upgrading the DX Netops Portal (CA Performance Center/CAPC)

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Article ID: 202867

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Strange behavior is seen in Web UI after upgrading the DX Netops Portal (CA Performance Center/CAPC)

We have seen many UI abnormalities since we upgraded the DX Netops Portal.

Most but not all are corrected by a browser page refresh.

Environment

Release : 20.2

Component : IM Reporting / Admin / Configuration

Cause

Browser cache was not cleared after upgrading the Netops Portal (CAPC/CA Performance Center)

Resolution

After upgrading CAPC, it is noted in the documentation to clear your browser cache before upgrading:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/upgrading/upgrade-performance-center.html