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RDP Access causes "SSL connection error {0}"

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Article ID: 202862

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Trying to establish an RDP connection to any of our clients returns an error dialog "SSL connection error {0}"

We confirmed the target is compliant with the latest cipher suites.

Environment

Release : 3.4

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

The target account for the auto login was configured as

domain\sAMAccountName

Re-configuring it to sAMAccountName only resolves the issue