search cancel

Unable to Connect to UMP (404) After jre Updated on Robot

book

Article ID: 202828

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Unable to connect to UMP (404) after upgrade to 20.1

From wasp.log:

Nov 05 14:06:44:944 ERROR [http-nio-80-exec-1, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[Friendly URL Servlet - Public]] invoke() Servlet.service() for servlet [Friendly URL Servlet - Public] threw exception
Nov 05 14:06:44:945 ERROR [http-nio-80-exec-1, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[Friendly URL Servlet - Public]] java.lang.NoClassDefFoundError: Could not initialize class com.liferay.ibm.icu.impl.ICUResourceBundle
 at com.liferay.ibm.icu.util.UResourceBundle.getBundleInstance(UResourceBundle.java:104)
 at com.liferay.ibm.icu.text.Transliterator.<clinit>(Transliterator.java:1824)
 at com.liferay.util.Normalizer.<clinit>(Normalizer.java:55)
 at com.liferay.portal.util.FriendlyURLNormalizerImpl.normalize(FriendlyURLNormalizerImpl.java:108)
 at com.liferay.portal.util.FriendlyURLNormalizerImpl.normalize(FriendlyURLNormalizerImpl.java:39)
 at com.liferay.portal.kernel.util.FriendlyURLNormalizerUtil.normalize(FriendlyURLNormalizerUtil.java:35)
 at com.liferay.portal.service.impl.GroupLocalServiceImpl.getFriendlyURL(GroupLocalServiceImpl.java:2423)
 at com.liferay.portal.service.impl.GroupLocalServiceImpl.getFriendlyURLGroup(GroupLocalServiceImpl.java:948)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)

Nov 05 14:06:45:234 ERROR [http-nio-80-exec-3, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[Friendly URL Servlet - Public]] invoke() Servlet.service() for servlet [Friendly URL Servlet - Public] in context with path [] threw exception [Filter execution threw an exception] with root cause
Nov 05 14:06:45:235 ERROR [http-nio-80-exec-3, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[Friendly URL Servlet - Public]] java.lang.NoClassDefFoundError: Could not initialize class com.liferay.util.Normalizer
 at com.liferay.portal.util.FriendlyURLNormalizerImpl.normalize(FriendlyURLNormalizerImpl.java:108)
 at com.liferay.portal.util.FriendlyURLNormalizerImpl.normalize(FriendlyURLNormalizerImpl.java:39)
 at com.liferay.portal.kernel.util.FriendlyURLNormalizerUtil.normalize(FriendlyURLNormalizerUtil.java:35)
 at com.liferay.portal.service.impl.GroupLocalServiceImpl.getFriendlyURL(GroupLocalServiceImpl.java:2423)
 at com.liferay.portal.service.impl.GroupLocalServiceImpl.getFriendlyURLGroup(GroupLocalServiceImpl.java:948)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)

From portal.log:

05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111] Exception in thread "liferay/scheduler_dispatch-5" 
05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111] java.lang.ExceptionInInitializerError
05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.impl.ICUResourceBundle.<clinit>(ICUResourceBundle.java:464)
05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.impl.ZoneMeta.getSystemTimeZone(ZoneMeta.java:585)
05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.TimeZone.getTimeZone(TimeZone.java:675)
05 Nov 2020 14:03:23,284 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.TimeZone.getTimeZone(TimeZone.java:644)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.TimeZone.getDefault(TimeZone.java:807)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.Calendar.getInstanceInternal(Calendar.java:1630)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.Calendar.getInstance(Calendar.java:1561)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.portlet.blogs.util.LinkbackProducerUtil.sendQueuedPingbacks(LinkbackProducerUtil.java:61)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.portlet.blogs.messaging.LinkbackMessageListener.doReceive(LinkbackMessageListener.java:31)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
05 Nov 2020 14:03:23,285 ERROR [PortalInitAction:111]  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
05 Nov 2020 14:03:23,286 ERROR [PortalInitAction:111]  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
05 Nov 2020 14:03:23,286 ERROR [PortalInitAction:111]  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
05 Nov 2020 14:03:23,286 ERROR [PortalInitAction:111]  at java.lang.reflect.Method.invoke(Method.java:498)
05 Nov 2020 14:03:23,286 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
05 Nov 2020 14:03:23,286 ERROR [PortalInitAction:111]  at com.sun.proxy.$Proxy441.receive(Unknown Source)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.scheduler.messaging.SchedulerEventMessageListenerWrapper.receive(SchedulerEventMessageListenerWrapper.java:76)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.messaging.ParallelDestination$1.run(ParallelDestination.java:71)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:678)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:589)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at java.lang.Thread.run(Thread.java:748)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111] Caused by: java.lang.IllegalArgumentException: Invalid version number: Version number may be negative or greater than 255
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.util.VersionInfo.getInstance(VersionInfo.java:191)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.impl.ICUDebug.getInstanceLenient(ICUDebug.java:65)
05 Nov 2020 14:03:23,287 ERROR [PortalInitAction:111]  at com.liferay.ibm.icu.impl.ICUDebug.<clinit>(ICUDebug.java:69)

Environment

Release : 20.10

Component : UIM - UMP
java_jre 2.05

Cause

Compatibility issue with java_jre 2.05.

Resolution

-deploy java_jre 2.04 to the UMP robot
-validate in configure controller > status > Robot environment that NIM_JRE_HOME and NIM_JRE_HOME_1_8 are set to jre/jre8u262b09
-restart the robot