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Cancelling job error - the job is never cancelled. We have to reboot the service of the portal to show it is cancelled.

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Article ID: 202804

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

We would like to have the opportunity to stop a running treatment. In DataModel when we start a scan and we decide to stop it. In the insight reporting, we are only seeing « CANCELLING » but the job is never cancelled. We have to reboot the service of the portal. 

In any job running there should be a stop of the job.

 

Environment

Release : 4.9

Component : CA Test Data Manager

Resolution

Download and install the latest patch from TDM patches link given below to fix this issue.

https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/Test-Data-Manager-TDM-Patches/16649