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VLAN interfaces are not being discovered and polled in Performance Management

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Article ID: 202798

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

As part of a move to SDWan technologies VLAN interfaces need to be discovered and monitored.

Previously these were not monitored so were excluded via Filtering.

Trying to discover VLAN interfaces on devices and the interfaces are never discovered.

Environment

All supported Performance Management releases

Cause

The filter in place excluded discovery of interfaces set to ifType 53 for propVirtual VLAN interfaces.

Resolution

Ensure the interfaces being targeted have configurations that aren't caught by existing Metric Family filters.

Additional Information

See the "Configure Monitoring Profile Filters" section of the "Configure Monitoring Profiles" section of the documentation for more information on these filters.