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Network Config Manager Parameters Not Visible in Component Detail / Information View

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Article ID: 202788

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

 

A newly discovered  Cisco ASR1002 does not show the  Network Configuration Manager and Network Configuration Policies Views under
 the Component Detail / Information View. Other Cisco ASR1002 devices have the parameter groups: Network Configuration Manager and
 Network Configuration Policies. In addition, the device also does not show under a Device Family 

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Cause


The Cisco ASR 1002-X device has had enhanced certification going back to Spectrum 9.4. 

 


Checking the Device Certification Table in the OneClick console showed that this had been modified/customized at some point


Yes  Cisco Systems 1.3.6.1.4.1.9.1.1525 Cisco ASR 1002x GnCiscoDev Auto   Custom  Enhanced

Resolution


- Deleted the customized entry from the Device Certification Table (which then reverts to the OOB cert entry)

 

- Deleted and Rediscovered/Modeled the Cisco ASR1002-X device

After this, the device correctly showed the NCM Views under the Information Tab and also populated into a Device Family

Additional Information


NetOps Certification Portal
https://netops-certification.broadcom.com/

 

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