Tasks in Clarity not synchronizing as epics (or another portfolio item) in Rally for a Project with milestones defined
We have a project where we have the agile synchronization checked. The last sync date is being updated and the project is showing as synced successfully, but I don't see the tasks we created in Clarity as epics under the corresponding Initiative in Rally. The initiative in Rally which corresponds to the project in Clarity was created.
Release : All Supported
Component : CA PPM SAAS RALLY
This can be due to the synchronization not be checked at the task level.
To check the synchronize setting for tasks via Classic:
Synchronize can also be added in the Modern User Experience (UX):
See also Syncing Tasks/Features between Rally and Clarity for full more information on task syncing
Reference in tech docs: Associate Clarity Projects with Rally and Synchronize Data