This KB Article is provided for all customers requesting access to UIM (DX UIM) version 20.4 documentation / help doc links/urls in preparation for upgrading to UIM version 20.4.
Preparing for UIM 20.4
When upgrading to 20.4 it is best to test the upgrade in your Test/DEV environment first if available/possible, so you can test it and then upgrade it to 20.4 in Production.
First, please review the following Tech pages:
Second, please navigate to the UIM 20.4 installation page and check the installation process steps.
Review the upgrading link:
Lastly, here are some helpful links:
Go to My "Downloads" and set a filter on 'Unified Infrastructure Management'
NOTE: The solution and troubleshooting guide attached is for UIM 20.3.x but the steps for the same or similar issues should work in UIM 20.4.