This KB Article is provided for all customers requesting access to UIM (DX UIM) version 20.4 documentation / help doc links/urls in preparation for upgrading to UIM version 20.4.
Preparing for UIM 20.4
When upgrading to 20.4 it is best to test the upgrade in your Test/DEV environment first if available/possible, so you can test it and then upgrade it to 20.4 in Production.
First, please review the following Tech pages:
What's New in DX UIM 20.4 (broadcom.com)
CA Business Intelligence with CA UIM (CABI)
Second, please navigate to the UIM 20.4 installation page and check the installation process steps.
Review the upgrading link:
Lastly, here are some helpful links:
Go to My "Downloads" and set a filter on 'Unified Infrastructure Management'
NOTE: The solution and troubleshooting guide attached is for UIM 20.3.x but the steps for the same or similar issues should work in UIM 20.4.