DX OI - Unable to see CAPM Inventory data from Performance Analytics

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Article ID: 202699

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

Symptoms:

- OI connector has been installed successfully
- No error in oi connector log
- Data is being ingested in elastic as below, however, no CAPM devices appears from OI Console > Performance Analytics UI. Why?

 

Cause

By default doi-readserver and dsp-integrator deployments is  configured to look at capm indices v3 (see below)
However, in this specific setup deployments indices are at version 4 (see above), do readserver cannot display the inventory and metric information

a) From doi-readserver deployment > Environment :
CAPM_METRIC_INDICESINVENTORY_CAPM_INDEXCAPM_DEVICE_METRIC_INDICESMETRICS_ADA_INDEXMETRICS_NFA_INDEX

For example:

b) From dspintegrator deployment > > Environment:  METRIC_INDEX_ES_CAPM

Here is a screenshot displaying the current indices version and so the discrepancy

Environment

DIGITAL OPERATIONAL INTELLIGENCE - 1.3.2 

Resolution

1. Go to Openshift console > Application > Deployments

2. Verify and update the environment variables for the below deployments:

doireadserver
CAPM_METRIC_INDICES: all values in the variable should have a suffix as "_4*" in this specific setup.  For example: ao_itoa_metrics_capm_reachability_4*,ao_itoa_metrics_capm_availability_4*,ao_itoa_metrics_capm_cpu_4*,ao_itoa_metrics_capm_memory_4*
INVENTORY_CAPM_INDEX: ao_itoa_inventory_capm_4*
CAPM_DEVICE_METRIC_INDICES: ao_itoa_metrics_capm_availability_4*,ao_itoa_metrics_capm_reachability_4*
 
dspintegrator
METRIC_INDEX_ES_CAPM: ao_itoa_metrics_capm_reachability_4*,ao_itoa_metrics_capm_availability_4*,ao_itoa_metrics_capm_cpu_4*,ao_itoa_metrics_capm_memory_4*
ENABLE_CAPM_METRICS: true
CAPM_DOCTYPE_VER: 4
 
3. Once you apply the changes, the existing pod will be terminated and a new one will be created.

Additional Information


DX OI - Troubleshooting, Common Issues and Best Practices
https://knowledge.broadcom.com/external/article/190815/dx-oi-troubleshooting-common-issues-and.html

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