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WS REST jobs fail with: java.net.SocketException: Connection reset

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Article ID: 202600

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Some RA WS REST jobs fail with: 

java.net.SocketException: Connection reset

Environment

Release : 4.5

Component : RA WEB SERVICE REST

Cause

Configuration.

Resolution

The Apache web server was configured to reset the HTTPD Port every 30 minutes. Once changed the connection reset did not occur anymore.