Got this message, what does that mean? How to resolve this?
What does an Event in Performance Management with this Description mean?
"Batch process job PollItemsETLJob mis-fired due to long-running job."
Performance Management releases r20.2.2 and earlier
An insufficiently sized thread pool leads to a WARN message to be logged for a mis-fired Poll Item or Group ETL job every hour when the DIM Item ETL is running at the same time.
This is resolved in the following releases of Performance Management.
Per the r20.2.x documentation Fixed Issues list we see this entry.
The same entry is found in the r3.7.x Fixed Issues list.
The solution implemented two changes to resolve the issue.
In Performance Management releases r3.7.13 or r20.2.2 and earlier the hard coded values defaulted to:
In releases r3.7.16 or r20.2.3 or newer they will default to:
If an upgrade to a newer release of Performance Management that contains the solution, with the increase of schedulerThreadCount from 2 to 3, doesn't resolve the issue please open a new support case. Reference this Knowledge Base article for assistance determining a root cause and solution, possibly through customizing the default values.