Project / Schedule dashboards not loading after GCP

Products

• Clarity PPM SaaS

Issue/Introduction

We are seeing a couple of issues with dashboards in GCP:

1. Project Dashboard on General page is not loading, it’s timing out
   • Steps to Reproduce: Navigate to Home/Personal/General/Project Dashboard
   • Results: Receive error: en - Unable to process request - Server or Network error

     2. Project Schedule tab is not loading on project dashboard after GCP migration

• • Steps to reproduce: Navigate to Home/Dashboards/Project Dash /Project Schedule

 

Environment

Release : 15.8.1

Component : CA PPM SAAS STUDIO

Cause

This issue can be due to an issue with NSQL

Resolution

Please contact Broadcom support for assistance

Additional Information

See also Unable to process request - Server or network error -  List of known Issues