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Response Strategy missing after Creating Project from Project Template

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Article ID: 202556

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When creating a project out of a project template, the Response Strategy entries are missing. Since this object is not custom but comes OOTB, this looks like an unexpected behavior for Clarity PPM. When I look in Studio I cannot see an Object for Response Strategy, how is it stored in the database?

 

Environment : Clarity PPM 15.8.1/15.9 CLASSIC UI.

 

Steps to reproduce:

  1. Create a project template
  2. Within the project template go to the tab "Risks/Issues/Changes -> Risks"
  3. Create a risk
  4. Click on the risk name and go to the tab "Properties -> Response Strategy"
  5. Add a Response Strategy
  6. Create a new project out of the created project template - Creating a project using the "New From Template" button
  7. Go to "Risks/Issues/Changes -> Risks"
  8. Click on the copied risk name
  9. Go to "Properties -> Response Strategy"

 

Expected result: The Response Strategy is found on the new project

Actual result: The Response Strategy of the new project is missing

Environment

Release : 15.9 and 15.8.1

Component : ClARITY PPM 

Cause

This is working as designed.

Resolution

The Risk Response strategy sub page the way it is designed as of PPM 15.9 does not have any object level reference, it is just a text column that is stored in the DB (table : RIM_RISK_MITIGATIONS column: Mitigation). There is no object layer mapping (no attribute that is linked to the Risk object or for that matter - project master object) which is required for the field to get copied when a project template is used.