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Classification and Mitigation methods are set to 'None' when statuses have changed

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Article ID: 202523

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Updated On:

Products

Information Centric Analytics Data Loss Prevention Core Package

Issue/Introduction

When looking at an incident's details page in ICA, the classification and/or mitigation method will show a value of 'None' despite the classification or mitigation having been set by a custom remediation action.

Environment

Release : 6.5.x

Component :

Cause

ICA doesn't set the classification or mitigation method of an incident to 'Automatic' if it was classified or mitigated via a custom remediation action.

Resolution

The product will be changed in 6.5.4 MP1 to set both the classification and mitigation methods to 'Automatic' when an incident is classified or mitigated via a custom remediation action.