Error: "Could not find property jvmDirectory" when updating the DLP Admin password
Article ID: 202504
Data Loss Prevention
Data Loss Prevention Enforce
When trying to run the AdminPasswordReset utility on the Data Loss Prevention (DLP) Enforce Server, the following error appears:
[[email protected] bin]# ./AdminPasswordReset -dbpass xxxxxxxxxx -newpass xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Exception: Could not find property jvmDirectory
The jvmDirectory path is missing or pointing to the wrong ServerJRE location in Configuration.txt.
- On the Enforce Server, open Configuration.txt located in the /config/AdminPasswordReset directory.
Example: If Enforce was installed using the default directories.
- Verify jvmDirectory is pointing to the correct ServerJRE path.