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Administration > Time Slices Page Does Not Load

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Article ID: 202499

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

After an indefinite wait time, the following error appears:
Unable to process request - Server or Network error.

 

Environment

Release : 15.8.1

Component : CA PPM SAAS APPLICATION

Resolution

Contact the Support team to have DBA team review what sessions are long-running or inactive that is preventing the Time Slices page from displaying.