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spectrumgtw probe log errors Exception in NimServerSessionThread.run.

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Article ID: 202498

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

I am seeing log errors on the spectrumgtw probe in CA UIM.  Everything seems to be working fine in the lab with viewing UIM hosts in the Spectrum Oneclick application however I see these errors every 10 seconds (approx) in the spectrumgtw.log

Oct 29 14:10:06:931 [main, spectrumgtw] Login to NimBUS is OK 
Oct 29 14:10:13:049 [attach_clientsession, spectrumgtw] Exception in NimServerSessionThread.run.  Closing session. 
Oct 29 14:10:13:049 [attach_clientsession, spectrumgtw] (2) communication error, I/O error on nim session (S) com.nimsoft.nimbus.NimServerSession(Socket[addr=/172.196.223.100,port=48002,localport=52932]): Read timed out 
Oct 29 14:10:16:934 [main, spectrumgtw] Lost connection for the "subscribe" connection. Trying to reconnect 
Oct 29 14:10:17:829 [main, spectrumgtw] Has already a SID 
Oct 29 14:10:17:829 [main, spectrumgtw] Login to NimBUS is OK 
Oct 29 14:10:23:955 [attach_clientsession, spectrumgtw] Exception in NimServerSessionThread.run.  Closing session. 
Oct 29 14:10:23:955 [attach_clientsession, spectrumgtw] (2) communication error, I/O error on nim session (S) com.nimsoft.nimbus.NimServerSession(Socket[addr=/172.196.223.100,port=48002,localport=52958]): Read timed out 
Oct 29 14:10:27:831 [main, spectrumgtw] Lost connection for the "subscribe" connection. Trying to reconnect 
Oct 29 14:10:27:834 [main, spectrumgtw] Has already a SID 
Oct 29 14:10:27:946 [main, spectrumgtw] Login to NimBUS is OK 
Oct 29 14:10:33:860 [attach_clientsession, spectrumgtw] Exception in NimServerSessionThread.run.  Closing session. 
Oct 29 14:10:33:860 [attach_clientsession, spectrumgtw] (2) communication error, I/O error on nim session (S) com.nimsoft.nimbus.NimServerSession(Socket[addr=/172.196.223.100,port=48002,localport=53038]): Read timed out 
Oct 29 14:10:37:948 [main, spectrumgtw] Lost connection for the "subscribe" connection. Trying to reconnect 

 

Environment

Release : 10.4.2.1

Component : Spectrum Core / SpectroSERVER

Resolution

This is resolved by spectrum gateway probe 8.68HF1 available here which is compatible with Spectrum 20.2.3 (aka 10.4.2.1) and 20.2.5 (aka 10.4.2.2).

https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233