NewMM.pl will fail to run

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

We notice that NewMM.pl will fail to run, see error and checks below;

[spec_inst@XXXX1416 ~]$ perl /opt/app/spectrum/Install-Tools/PostInstall/NewMM.pl

NewMM.pl is running using out-of-the-box conversion criteria. To specify custom conversion criteria, run NewMM.pl with the `-m' option.

Enter name or IP of VNM Host: XXXX1416

Enter SpectroServer Landscape Handle (Must be in hex): 0x100000

Make sure the SpectroServer is up and running.

                           or

       You do not have connection privileges to the VNM

       machine: XXXX416.

                           or

       You are using an invalid Landscape Handle: 0x100000.

 

Tests we completed according TechNote; 32438 & 76493

 

[spec_inst@XXXX1416 vnmsh]$ ./connect

 

Starting CLI Local Server VnmShd

SPECTRUM Command Line Interface 10.4.2.001

Copyright 2020 CA Technologies, A Broadcom Company All Rights Reserved

CA Technologies, A Broadcom Company

One CA Plaza

Islandia, NY  11749 USA

[phone]

connect: successful XXXX1416

current landscape is 0x100000

 

WARNING:  CLI is a powerful tool that allows a user to make changes

directly to the SPECTRUM knowledge-base without the error checking

provided by OneClick.  Please read the accompanying CLI user

documentation before using the create, destroy, or update commands.

 

[spec_inst@XXXX1416 vnmsh]$ ./disconnect

disconnect: successful from XXXX1416 - connected for 0 hours, 0 minutes

XXX

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Cause

The NewMM.pl script must be launched from the $SPECROOT/Install-Tools/PostInstall/ directory.

Resolution

To avoid such error, please follow these steps:

1. Navigate to the $SPECROOT/Install-Tools/PosInstall/ directory.

$ cd /opt/app/spectrum/Install-Tools/PostInstall/

2. Run the NewMM.pl script from this directory:

$ ./NewMM.pl