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Hosted by AWS/Rego - process to raise a case with Support

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Article ID: 202415

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

I have migrated to AWS with Rego and I have an issue with Clarity. How should I proceed with raising this issue to get Support? 

Environment

Release : Any

Component : Any

Resolution

Your Clarity SaaS environments have been migrated to AWS and are hosted and supported by Rego Consulting.

Please open a support case with Rego SaaS Support if you have an issue.  Rego Support will engage Broadcom support on your behalf if the case is determined to be a product defect.

To engage Rego Support, please visit the Rego SaaS Support page here:

https://regoconsulting.com/rego-saas-support/