Will upgrading Open Workbench remove existing open workbench views?

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Will upgrading Open Workbench remove existing open workbench views?

Environment

Release : Any

Resolution

• An upgrade, or alternatively an uninstall and reinstall of a newer version of OWB, has the potential to overwrite the 'Views' directory. 
• To avoid this, prior to any upgrade or reinstall of OWB, first take a backup of the %programfiles%\Open Workbench\Views directory.
• Upon completion of upgrade, replace the newly created Views folder with the backup copy.
• It is also best practice to retain a copy of the out of the box Views directory in case any problems occur as a result of the copy.