Will upgrading Open Workbench remove existing open workbench views?
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Article ID: 202407
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Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
Will upgrading Open Workbench remove existing open workbench views?
Resolution
- An upgrade, or alternatively an uninstall and reinstall of a newer version of OWB, has the potential to overwrite the 'Views' directory.
- To avoid this, prior to any upgrade or reinstall of OWB, first take a backup of the %programfiles%\Open Workbench\Views directory.
- Upon completion of upgrade, replace the newly created Views folder with the backup copy.
- It is also best practice to retain a copy of the out of the box Views directory in case any problems occur as a result of the copy.
Feedback
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