CA7 Web Client issue

Products

• CA 7 Workload Automation

Issue/Introduction

Procedure to cleanup and re-deployment the CA 7 Web Client running in USS environment.

 

Environment

Release : 11.3.4 and 12.1

Component : CA 7 Web Client running in USS (unix system services)

 

Resolution

1) Stop the CA7WEBC started task

2) Delete all files in directory:  <install>/apache-tomcat-8.5.14/logs

3) Delete the entire directory:  <install>/apache-tomcat-8.5.14/work

4) Delete the entire directory:  <install>/apache-tomcat-8.5.14/webapps/ca7wai_appl

 >>>>> DO NOTE DELETE the ca7wai_appl.war file that is located in the webapps directory

5) Restart the CA7WEBC started task

 

Note: Your apache-tomcat directory name could be different depending on the release you are running.