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Zone probe fails to start: "java does not exist or is unreachable"

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Article ID: 202367

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Zone probe 2.10 fails to start with the following error zone.log:

 [0001] Controller: Probe 'zone' FAILED to start (command = /opt/nimsoft/probes/application/zone/../../..//bin/java) does not exist or is unreachable

Cause

This issue is seen with the Nimsoft java path variables are missing in the Robot environment variables section.

Environment

Release : 20.1

Component : UIM - ZONES

Resolution

Add the Nimsoft java jre path to the Robot's Environment tab

Example of entries in the Environment tab with java_jre version 2.03 installed on the robot



Example of entries in the robot.cfg 

   <environment>
      LD_LIBRARY_PATH = .:$LD_LIBRARY_PATH
      NIM_JRE_HOME = jre/jre8u232b09
      NIM_JRE_HOME_1_8 = jre/jre8u232b09
   </environment>

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