Zone probe fails to start: "java does not exist or is unreachable"

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Zone probe 2.10 fails to start with the following error zone.log:

 [0001] Controller: Probe 'zone' FAILED to start (command = /opt/nimsoft/probes/application/zone/../../..//bin/java) does not exist or is unreachable

Environment

Release : 20.1

Component : UIM - ZONES

Cause

This issue is seen with the Nimsoft java path variables are missing in the Robot environment variables section.

Resolution

Add the Nimsoft java jre path to the Robot's Environment tab

Example of entries in the Environment tab with java_jre version 2.03 installed on the robot

Example of entries in the robot.cfg 

   <environment>
      LD_LIBRARY_PATH = .:$LD_LIBRARY_PATH
      NIM_JRE_HOME = jre/jre8u232b09
      NIM_JRE_HOME_1_8 = jre/jre8u232b09
   </environment>