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Restart Data Center Security (DCS) Agent services on the Windows OS

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Article ID: 202282

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Updated On:

Products

Data Center Security Server Advanced Data Center Security Server Data Center Security Monitoring Edition

Issue/Introduction

You are trying to restart Data Center Security (DCS) agent services from Windows Service Manager and start/stop options are grayed out

 

Cause

Data Center Security (DCS) Agent services needs to be restarted

Environment

Release : DCS 6.8.X

Component : DCS Agent

Resolution

Data Center Security (DCS) Agent services can be restarted using the procedure below:

1) Open Windows command prompt as Administrator

2) Execute the commands below:

sisservicectrl stop SISIPSService

sisservicectrl start SISIPSService

sisservicectrl stop SISIDSService

sisservicectrl start SISIDSService

sisservicectrl stop SISIPSUtil  

sisservicectrl start SISIPSUtil