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Linux ARD Hub 3.1.1 installation problem with Keycloack step

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Article ID: 202224

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction

We are currently doing a new Linux ARD Hub 3.1.1 installation using Docker Container.
See steps from the documentation.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/devops/agile-requirements-designer/3-1/installing/install-ard-hub/install-ard-hub-using-docker.html

While doing the third step in the Docker image import for Keyclock using 'docker pull jboss/keycloak:5.0.0' command

We get the following error

Get https://registry-1.docker.io/v2/: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)"


What could be the problem for this? Would you know why Keycloack pull doesn't work?

Thanks in advance for your comments, let me know if you need additional information.

Cause

The is an environment network issue dealing with the local proxy server.

 

Environment

ARD 3.1

Component : CA Agile Requirements Designer

Resolution

we can see the following

sudo docker pull jboss/keycloak:5.0.0
https://registry-1.docker.io/v2 : net/http: request canceled while waiting for connection (Client.Timeout while awaiting headers)
-sh:syntax error near unexpected token '('


This will be an issue with your network / proxy setup in your environment.
I would suggest you review the Docker KB article to address the issue of downloading images from behind a proxy server.

https://stackoverflow.com/questions/23111631/cannot-download-docker-images-behind-a-proxy

Should that not help please contact your proxy Admin for help in resolving this.