Allocations hours missing on Capacity vs Demand by Resource when Allocation Finish dates do not cover range

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

In all environments, Allocations hours are not populating for certain resources. When the report is run for Assignments, ETC hours are populated correctly.

Environment

Release : Any

Component : CLARITY JASPERSOFT

Cause

Hours are being cut off of the Capacity vs Demand Report due to the Allocation Finish date the investment and resource manager has on the investments for the resources.  Example: On the Team Tab, the finish date only goes out to 12/31/2020.  The monthly view of the Capacity vs Demand report continues out to 2021. When the report runs for a group of resources that have allocation finish dates out to 2021 the report is pulling in the allocation hours.

Resolution

Update the Allocation finish date for the resources if you want them to show.

Additional Information

See also: Jaspersoft / reports known issues with Clarity