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Transaction Entry Page is not loading

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Article ID: 202217

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Clarity "Transaction Entry" under Menu "Financial Management" menu is very slow to display data. It ultimately crashes .

Cause

To many rows of records in the PPA_TRANSCONTROLAPOINFO table. 

Environment

Release : 15.8

Component : CA PPM FINANCIAL MANAGEMENT

Resolution

When transactions are xogged and records remain in Invalid Transactions, each time Post Transactions to Financials runs a separate voucher is created for each transaction in Invalid Transactions.  Records that still remain in Invalid Transactions will have a corresponding blank voucher.  Each time Post Transactions to Financials is run the number of vouchers increases by the number in Invalid Transactions.

This has been reported as DE58877 and targeted for 15.9.2

Additional Information

If your Transaction Entry page is slow, or will not open, please contact Broadcom Clarity support for a work around