NT_JOB failed SUBERROR with Status("Cannot create a file when that file already exists.") Cmpc(183) in ESP

Products

• ESP Workload Automation

Issue/Introduction

We set up a new agent on a Windows environment, and the test NT_JOB failed SUBERROR with Status("Cannot create a file when that file already exists.") & Cmpc(183).

Environment

Release : 12.0
Component : ESP WORKLOAD AUTOMATION

Release : 12.0
Component : ESP Workload Automation System Agent

               

Resolution

1. Verify if the user ID that runs the agent process is able to create the spool output for the NT_JOB.

2. Check the runner_os_component_log for errors such as these: 

Preparing job MYJOB/TEST.2/MAIN - 20201026 15222666+0400 AGENT1 JavaAgent#tcpip@<esp manager> MYJOB/TEST.2/MAIN  . . .. . 
File <path>\<jobname> can not be created. Error: 3 - The system cannot find the path specified.
File <path>\<jobname> can not be created. Error: 3 - The system cannot find the path specified.
File can not be created. Error: 183 - Cannot create a file when that file already exists.