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Dx NetOps 20.2.2 Fails To Install with Install Response File

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Article ID: 202168

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

CAPM 20.2.2 fails with a created "response" file.

Silent install does not work 

Silent install fails 

Problem with silent.properties file when doing a silent install 

Environment

Release : 20.2

Component : CA Performance Center

Resolution

Silent install added \" to the beginning and end of the mysql directories in the .properties file that gets created. These characters need to be removed and install run again. 

This is what the mySql path looks like it has a \" added to the beginning and end of the mysql directories


#Select a Location for the MySQL Data Directory
#----------------------------------------------
MYSQL_DATA_FOLDER=\"/opt/CA/MySql/data\"

#Select a Location for the MySQL Temp Directory
#----------------------------------------------
MYSQL_TEMP_FOLDER=\"/opt/CA/MySql/tmp\"


This is what the silent.properties file for a silent install should look like

#Select a Location for the MySQL Data Directory
#----------------------------------------------
MYSQL_DATA_FOLDER=/opt/CA/MySql/data

#Select a Location for the MySQL Temp Directory
#----------------------------------------------
MYSQL_TEMP_FOLDER=/opt/CA/MySql/tmp