ESP File_Trigger with CREATE stays in Monitoring status after creation

Products

• ESP Workload Automation

Issue/Introduction

One of the File Trigger Wob with CREATE stays in Monitoring status even after the file is created:

FILE_TRIGGER FT
AGENT agentname
FILENAME '\\example\FILE1_!ESPSYEAR!ESPSMM!ESPSDD..csv' CREATE
RUN TODAY
ENDJOB

 

Environment

Release: ALL

Component: ESP Workload Automation, Workload Automation System Agent

Resolution

The file is located on a network drive, its permission should allow at least READ access to the user, which runs the agent process.

Otherwise the agent can't detect the file creation.