The AAI does not start

Products

• Automic Automation Intelligence

Issue/Introduction

The AAI does not start due to long queries on the target DB.

 

Environment

Release : 6.x

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Cause

N/A

Resolution

Troubleshooting steps:

The DBA also executed simple queries(outside) and those queries were also taking long to execute.

 * If this is the case, please check the DB performance with the DBA;

 *Check if there's any network latency