Error configuring MCS profiles in DX UIM Operator Console

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

This article provides a potential solution for an issue while configuring MCS profiles via the Operator Console in DX UIM 20.3.

Error

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Environment

• Release: 20.3+
• Component: UIM - MON_CONFIG_SERVICE

Resolution

The security.cfg file contains all security data: users, passwords, ACLs and probe permissions.

All hubs have a security.cfg file and all hubs sync to the highest version number.

Due to a security.cfg file corruption this resulted in an MCS error in the Operator Console. 

Use the following KB to recover the security.cfg and then re-test the MCS scenario. 

UIM - Use the secedit utility to recover or modify the security.cfg
https://knowledge.broadcom.com/external/article?articleId=43713 

Additional Information

• NimBUS users can copy mcs profiles between any two groups only if they have all permissions.
• Account-Contact users can copy mcs profiles between any two groups that were created by someone within their account.
• In either case, if the conditions are not met or the profile already exists in the target group, the same error will pop up.