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EDR bumps SEP clients once per hour even if there is no change in the Data Recorder configuration

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Article ID: 202085

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Updated On:

Products

Endpoint Detection and Response Endpoint Protection with Endpoint Detection and Response

Issue/Introduction

Symantec Endpoint Detection and Response (SEDR) bumps Symantec Endpoint Protection (SEP) clients once per hour even if there is no change in the Data Recorder configuration

Environment

- SEDR 4.4 appliance console

 

Resolution

This issue is resolved in SEDR 4.5. Please upgrade to SEDR, where SEDR no longer bumps clients unless an administrator issues a command or configuration change in the SEDR appliance console.