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ERROR: "Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)"

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Article ID: 202062

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Updated On:

Products

CA Workload Automation DE - Business Agents (dSeries) CA Workload Automation DE DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries) CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

Received the following error while attempting to upgrade CA Workload Automation from 11.3.3 (Build 1414) to CA Workload Automation DE 12.2 on Windows 2019 Server:

ERROR: "Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)"

Details:

Flexeraaw_$aaa: Windows DLL failed to load
    at Flexeraaw_.af(Unknown Source)
    at Flexeraaw_.aa(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
    at com.zerog.ia.installer.Main.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zerog.lax.LAX.launch(Unknown Source)
    at com.zerog.lax.LAX.main(Unknown Source)

Cause

InstallAnywhere and JRE compatibility issue.

Environment

Release : 12.2

Component : CA WORKLOAD AUTOMATION DE (DSERIES)

Resolution

To troubleshoot, check the version of Java installed on the computer. For example,

C:\Windows\System32>java -version

java version "1.8.0_271"

Java(TM) SE Runtime Environment (build 1.8.0_271-b09)

Java HotSpot(TM) 64-Bit Server VM (build 25.271-b09, mixed mode)

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Install the version of the JRE the server supports to launch the installer. Using JRE 1.8.0 181 (64 bit) worked.

Additional Information

See Supported System Requirements for more information.