Spectrum installer ./setuplin.exe not found no such file or directory

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

When trying to launch the Spectrum install, the setuplin.exe shows an error:

 

./installer[145]: ./setuplin.exe: not found [No such file or directory]

[root@rhel8 10.4.2]# ./setuplin.exe
-bash: ./setuplin.exe: No such file or directory

Environment

Component : Spectrum Core / SpectroSERVER

Cause

Missing Linux libraries

Resolution

The Spectrum install requires both 32 bit and 64 bit linux library packages.  You can run:

rpm -qa > patches.out

Review the patches.out to verify the 32 bit (i383 or i686) packages are both installed according to the Spectrum package requirements:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-2/installing-and-upgrading/fresh-install/system-requirements-for-installing-ca-spectrum/spectroserver-and-oneclick-requirements/system-requirements-for-linux.html#concept.dita_3dffb5d2e2fdc2f0d69b47affb71fef47393d99a_RequiredPackages

Additional Information

Run the following command to find the required libraries for the setuplin.exe file:

# ldd ./setuplin.exe