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No more alerts created in MOI

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Article ID: 202028

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Updated On:

Products

Mainframe Operational Intelligence

Issue/Introduction

When setting up an x86 MOI system with the V2.0.06 Validation ISO, during testing there were no alerts created. 

 

Cause

During the customization of the minimum threshold settings in the AlarmSuppressor.csv there was a blank line left in the file..
This is causing a stop to send alerts in MOI.

Environment

Release : 2.0

Component : MF OPERATIONAL INTELLIGENCE

Resolution

Remove the blank line(s) from the alarmSuppression.csv file and the alerting should resume.

Additional Information

See for settings on the alarmSuppressor.csv and the minimum thresholds the MOI 2.0.06 manual :

https://techdocs.broadcom.com/us/en/ca-mainframe-software/intelligent-operations/ca-mainframe-operational-intelligence/2-0-06/administrating/manage-ca-mainframe-operational-intelligence-using-appliance-controller/configure-alarm-suppression-for-a-given-metric.html