Unable to access the UI Webpage using SSL port 7403.
Reviewed the \soi\jsw\logs\soi-ui_wrapper.log file and found it was getting an error when trying to access the keystore file (ssa.jks).
SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-0.0.0.0-7403"]
java.io.IOException: Keystore was tampered with, or password was incorrect
Release : 4.2
Component : Service Operations Insight (SOI) Manager
Corrupted or invalid password for \soi\samui\conf\ssa.jks
Provided ssa.jks file from another system or create a new ssa.jks using the following steps from this link
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/administrating/security-administration/support-for-common-access-card-and-smartcard-authentication-using-client-certificates/generate-certificates-and-keystore.html#concept.dita_7d36d3be1aa2dfc63cec6dfa9111f91097556d7d_DownloadOpenSSLforWindows