SLAs calculation are not show the expected results if an 'Operating Period' is set in the calclated SLOs.
Both for Monthly I'm expecting the calculation to be 100%, as, within the defined Operating period, there is no breach.
However, the result of the SLA is below 100%.
Release : 20.1, 9.0.2, 9.2
Component : UIM - SLA_ENGINE
sla_engine code defect: DE480300 / DE469142
sla_engine-20.11-T2.zip fixes this issue.
The fix can be downloaded here or please open a support case and request this hotfix
The sla_engine-20.11-T2.zip can run on:
UIM 9.2
UIM 20.1
UIM 20.3