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Endpoint Protection process ccSvcHst.exe crashes after installing 14.3

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Article ID: 201920

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After installing or upgrading to Symantec Endpoint Protection (SEP) 14.3 ccSvcHst.exe starts to crash.

Cause

The faulting module is ucrtbase.dll

Application Error Application Error 1000 "Faulting application name: ccSvcHst.exe, version: 17.2.4.33, time stamp: 0x5e6a834f
Faulting module name: ucrtbase.dll, version: 10.0.14393.3659, time stamp: 0x5e914092
Exception code: 0xc0000409
Fault offset: 0x00088b2b
Faulting process id: 0x10b8
Faulting application start time: 0x01d6912d892ede22
Faulting application path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.3.558.0000.105\Bin\ccSvcHst.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 90735380-0d52-415f-9418-cbc4a3471eba
Faulting package full name: 
Faulting package-relative application ID:"

Environment

SEP 14.3

Resolution

This issue is fixed in Symantec Endpoint Protection (SEP) 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Additional Information

ESCRT-5104