I want to configure MS exchange servers via MCS template in UMP, but Exchange Monitor is grayed out and I see this message:
'Profile Type unavailable because the exchange_monitor probe is not in the local archive, does not have a valid license, or is missing other dependencies.'
I have verified pre-requisites are installed:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/exchange-monitor-microsoft-exchange-monitoring/exchange-monitor-mcs-profile-type-configuration.html
Release : 8.51 and above
Component : UIM - MON_CONFIG_SERVICE
The issue could happen if there are missing dependencies
Please perform the following actions:
To access the probe utility in Infrastructure Manager (IM)
To access the probe utility in Admin Console (AC)
Note:
The issue could happen to any template probe like exchange_monitor, cdm, sharepoint, iis. In this technical document we have discussed about exchange_monitor probe. Replace exchange_monitor probe with any other template probe if you are facing a similar issue in the solution