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How does 12.1 Web Viewer sign a user into CA Dispatch?

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Article ID: 201904

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

How does the basic Web Viewer to Dispatch signon/report list access flow?

 

Environment

Release : 12.1

Component : CA Output Management Web Viewer

Resolution

Here is the basic Web Viewer to Dispatch signon/report list access flow (12.1 Web Viewer, 14.0 Web Viewer does not support Dispatch);

  • Signon to Web Viewer
    • Web Viewer will verify UserID/password and associate it to a user/role defined within Web Viewer.
  • Select ‘Advance search’ Tab
  • Select Dispatch repository name
  • Once you select the Repository name, Web Viewer attempts to signon you onto Dispatch.
  • At this point, if you receive a secondary logon prompt, it usually indicates some type of TSS, ACF2 or RACF security failure/violation
  • If the actual Dispatch signon is successful, Web Viewer/Dispatch locates your UserID within the Dispatch SYSGEN database. This UserID is defined on the Dispatch ‘Sysgen User Screen (VSGMU230)’
  • If your UserID is NOT found within the Dispatch SYSGEN database, you will get;

Function OmDRASRequest.OpenRequest in JDrasRecordset. Select failed because of return code STC_CancelRequest

No reports matched with the specific criteria are found.

  • If your UserID is found within the Dispatch SYSGEN database, Web Viewer/Dispatch locates all of the recipients that have been associated to that UserID via the ‘Sysgen User Recipient Screen (VSGMU235)’.

If there are no recipients defined to this UserID, you will get;

Function OmDRASRequest.OpenRequest in JDrasRecordset. Select failed because of return code STC_CancelRequest

No reports matched with the specific criteria are found.

  • If the Web Viewer Report list screen page ‘Recipient:’ pull down does not display any recipients, you know that no recipients have been defined to that UserID on the associated ‘Sysgen User Recipient Screen (VSGMU235)’.

If the UserID and associated recipients are located, Web Viewer/Dispatch will generate a report list that only shows those reports that are defined to that specific UserID and associated recipients.