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SYSVW; Need to reset or delete a user's profile in CA Sysview

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Article ID: 201903

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Updated On:

Products

SYSVIEW Performance Management NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

A new user has gotten their profile messed up and needs it reset.   Now when they login they get error message:

  GSVX011E Length Error on Parameter 3

Environment

Release : 15.0 and previous releases

Component : SYSVIEW

Resolution

1) Make a copy of the Profile member in teh CNM4BPRF library. 

2)  Delete the Profile member from the CNM4BPRF library.  Doing so will wipe out any profile changes they have previously saved.

3)  When the user logs back on the new member in the CNM4BPRF, be aware that it will not be created until the user saves something to the profile that they have changed.