snmpcollector - Profile Losing information at Component user defined property 1

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Profile Losing information at Component user defined property 1 

After a day or rediscovery process the value became empty

Environment

Release : 1.0

Component : UIM - SNMPCOLLECTOR

Cause

Seems that happens sometimes when interface gets dropped off from SNMP Discovery and while rediscovering all the caches gets removed therefore, deleting and adding it again create new cache

Resolution

Able to retain “Component user defined property 1” for the couple of sample devices after doing force component rediscovery, when “hours between rediscovery” kept as 1

 

OR

 

Remove the Device and create a new profile, this will fix the issue