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Salesforce Securlet never creates any data

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Article ID: 201894

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Updated On:

Products

CASB Security Advanced CASB Security Premium CASB Security Standard CASB Securlet SAAS

Issue/Introduction

No data was populated in the securlet activity or investigate.

Resolution

Disable Enforce login IP ranges on every request under SalesForce Setup | Security Controls | Session Settings

It is recommended to relax IP restrictions during activation and then add IP restrictions back. 

The In the Login IP range is listed in the SalesForce Securlet Techdoc.

The Current range:

  • IP Start Address: 144.49.240.4
  • IP End Address: 144.49.247.255