Application download doesn't show jobs until restart or resize

Products

• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation DE
• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)
• CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

Whenever an application is downloaded in define perspective, it is observed that sometimes the jobs are not displayed in view until desktop client is restarted.

However, we found a workaround to resize the application (double-click on application name) which will fix the issue for that application download. And, it will continue again when another application is downloaded.

This behavior was observed only in R12.2 and not in R11.3.

Environment

Release : 12.2

Component : CA WORKLOAD AUTOMATION DE (DSERIES)

Resolution

Apply latest DE 12.2 patch;

1. SO13219 - DE Server 12.2 Build 2394
2. SO13218 - Desktop Client 12.2 Build 2394 (recommended)

If the links above do not work for some reason, you can find the patch by logging into: https://support.broadcom.com. Then, use the search field to search for SO13219 or SO13218. The search results will return the location of these patches.