SYSVW: Need to reset or delete a user's profile in CA Sysview

Products

• SYSVIEW Performance Management
• NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

A new user has gotten their profile messed up and needs it reset.  Now when they log in they get error message:

    GSVX011E Length Error on Parameter 3

Environment

Release : 16.0 and subsequent 

Component : SYSVIEW

Resolution

From a SYSVIEW session (without the User whose profile is incorrect logged on) i

1. Issue the SYSVIEW command: PROFLIB

2. Find the Users profile. It will look like PROFILE_UserId

3. in the Cmd area enter the line command: DLDelete and hit enter. It will delete that UserId current profile.

Once this is done, have the User log into SYSVIEW. It should create a new Profile in the PROFLIB; however, the new profile will not be created until the user saves something to the profile that they have changed.