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Production outage due to policy store directory missing

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Article ID: 201845

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

Production outage due to policy store directory being missing.

Environment

Release : 1.0

Component : SITEMINDER -POLICY SERVER

Resolution

A domain was renamed in the active directory that was used as user store in siteminder.