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Rally: Capacity Planning: Select Portfolio item filter hangs

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Article ID: 201841

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

User is trying to filter Features on a Release, but when he selects the Release filter Rally displays the "Loading" message but no results. 

Steps to reproduce: (I could not reproduce, but watched the user go through this process when he experienced the issue)

1. Navigate to Capacity Planning page
2. Create a new plan
3. Click "Edit Items" for Portfolio items
4. Select a Release Filter
5. Rally "grays" the screen, displays loading for 5 to 10 minutes but does not return filtered results.

Environment

Release : 2018

Component : AGILE CENTRAL

Resolution

The user deleted this preference to fix the issue:

CapacityPlanning_PISelectorModal_Table_Config

 

***Please see this article for techniques to delete preferences:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137154