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Log Analytics - Repeating error in catalina log

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Article ID: 201839

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Updated On:

Products

CA App Experience Analytics

Issue/Introduction

On the Log Analytics Front End server, we noticed a very large log file for catalina.out (500+Mb), and found a repeating error every 5 seconds. 

com.ca.emm.corejsvr.ExceptionWithNC: Unable to process request at this time, please try again later

 

Cause

In general, this error is indicating that the connection among the CA App Experience Analytics components has not been established successfully.

Environment

Release : 17.3

Component : APP EXPERIENCE ANALYTICS ENGINE

Resolution

Recycle AXA services

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