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Automic AWI Update from 12.2.1 to 12.2.6 two times attempt to install and fail AWI

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Article ID: 201814

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Automic Admin cannot upgrade his AWI from 12.2.1 to 12.2.6.  After following all the correct steps, they get the following error when logging in:

com.uc4.ecc.backends.exceptions.AutomationEngineAPIException

[HTTP 404] (45109) The requested resource cannot be

found:  No detail information available

Environment

Release : 12.2.x and 12.3.x

Component : AUTOMATION ENGINE

Resolution

Ultimately the Automation Engine and the Automic Web Interface (AWI) have to be at the same version.

Automic Admin reverted to the awi.war file that was at the same version as their AutomationEngine.

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